Privacy Notice :

About MENA Edu Logistics

MENA Edu Logistics is a UK registered organisation (Company Number: 14866821) that focuses on delivering high-quality educational support and tailored solutions to educational establishments within the Middle East and North Africa (MENA) region. We form strategic partnerships with esteemed UK-based institutions and offer a wide range of services, from teacher development programs to medical training.


This privacy notice is designed to provide you with clarity about how we handle your personal data, which includes (1) the information you share with us, (2) information we receive about you from other sources, and (3) information we may collect from you.

MENA Edu Logistics is committed to safeguarding your privacy, ensuring the security of your personal data, and is registered with the Information Commissioner’s Office (ICO) in the UK (Registration reference: ZB568835, Date registered: 18 July 2023). This reflects our commitment to protecting your personal information under the Data Protection Act 2018. We promise to keep your information secure and not share it with third parties unless they are contracted to provide a specific service for your benefit, have your consent, or we are required to do so by law or court order.

Data Controller and Data Protection Regulation

For the purposes of the Data Protection Act 2018 and the General Data Protection Regulation (Regulation (EU) 2016/679) (together, the data protection legislation), MENA Edu Logistics is the data controller of your personal data.

The type of personal information we collect

We may collect the following information from you:

  1. Personal contact details such as your name, address, contact number, email address.
  2. Date of birth.
  3. Emergency contact details, such as next of kin, carer or legal representative.
  4. Teacher or medical professional details.
  5. Educational or healthcare reports/test results.

How we get your personal information and why we have it

Most of the personal information we process is provided to us directly by you for the following reasons:

  1. To enable us to provide you with convenient appointments and maintain regular communication.
  2. To support our education and healthcare professionals with relevant information for consultations, thus ensuring quality and safe advice.

We also receive personal information indirectly from the following sources:

  1. Educational records from schools, universities or other educational institutions.
  2. Healthcare records from doctors, nurses or healthcare professionals.

We use the information you have given us to:

  1. Ensure we provide the best education and healthcare services possible.
  2. Inform service improvements.
  3. Support audit processes for our registration with governing bodies.
  4. Review queries and complaints.
  5. Support and maintain professional development/training of our workforce.
  6. Support research and development.

You have the right under GDPR to opt out if you wish your information not to be used for research and development and training. Please contact us via if you wish to opt out.

How we store your personal information

Your information is securely stored at MENA Edu Logistics. Our servers, which store your data, are based in the United Kingdom and are compliant with ICO requirements and GDPR. Where we have paper records, these are stored in secure locked cabinets.

We keep your personal data in line with the NHS Records Management Code of Practice which specifies the retention time periods. Once the retention period has passed, we will delete your information from our servers, and where we hold paper information, this will be destroyed securely.

Accuracy of personal data

MENA Edu Logistics will aim to ensure that the personal data we hold about you is accurate and kept up to date. If you believe that any information we are holding about you is inaccurate, out-of-date or incomplete, please notify us at as soon as possible. We will correct or delete any information found to be incorrect without undue delay.

Your data protection rights

Under data protection law, you have rights including:

  1. Your right of access – You have the right to ask us for copies of your personal information.
  2. Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  3. Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
  4. Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
  5. Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
  6. Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organization, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at


Cookie Policy


This Cookie Policy clarifies what cookies are, their purpose, and how we utilize them on our website. It outlines the different types of cookies we employ, the information we gather with cookies, how we use this information, and how you can manage your cookie preferences. For additional information on how we manage, store, and protect your personal data, please refer to our Privacy Policy.

At any point, you have the ability to alter or withdraw your consent from the Cookie Declaration on our website. To learn more about us, how to reach us, and how we handle personal data, please check our Privacy Policy. This consent applies to the domain:

Current status: Consent accepted. You may manage your consent.

Understanding Cookies

Cookies are tiny text files used to store small bits of information. They are saved on your device when the website is loaded onto your browser. Cookies enable the website to function correctly, enhance its security, provide a better user experience, understand website performance, and analyse what works and where improvements are needed.

How Do We Use Cookies?

Like many online services, our website utilizes first-party and third-party cookies for various reasons. The first-party cookies, crucial for the website to function correctly, do not gather any of your personally identifiable information.

The third-party cookies on our website are primarily used to understand website performance, how you interact with our website, keep our services secure, provide ads relevant to you, and overall offer a better, improved user experience, assisting in speeding up your future interactions with our website.

Types of Cookies We Use

Essential Cookies: These cookies are crucial for experiencing the full functionality of our site. They allow us to maintain user sessions and counteract any security threats. They neither collect nor store any personal information. For instance, these cookies enable you to log into your account, add products to your basket, and securely checkout.

Statistics Cookies: These cookies store information such as the number of website visitors, the count of unique visitors, which website pages have been visited, the source of the visit, etc. This data assists us in understanding and analysing the website’s performance and identifying areas for improvement.

Functional Cookies: These cookies facilitate non-essential functionalities on our website. These functions include embedding content like videos or sharing website content on social media platforms.

Preference Cookies: These cookies aid in storing your settings and browsing preferences, like language preferences, ensuring a better and efficient experience during future visits to the website.

The following list provides details about the cookies used on our website.

COOKIE DESCRIPTION cookielawinfo-checkbox-analytics This cookie, set by the GDPR Cookie Consent plugin, stores the user’s consent for cookies in the “Analytics” category. cookielawinfo-checkbox-functional This cookie, set by the GDPR Cookie Consent plugin, records the user’s consent for cookies in the “Functional” category. cookielawinfo-checkbox-necessary This cookie, set by the GDPR Cookie Consent plugin, stores the user’s consent for cookies in the “Necessary” category. cookielawinfo-checkbox-others This cookie, set by the GDPR Cookie Consent plugin, stores the user’s consent for cookies in the “Other” category. cookielawinfo-checkbox-performance This cookie, set by the GDPR Cookie Consent plugin, stores the user’s consent for cookies in the “Performance” category. viewed_cookie_policy This cookie, set by the GDPR Cookie Consent plugin, is used to store whether or not the user has consented to the use of cookies. It does not store any personal data.

How Can You Control Cookie Preferences?

You may change your preferences at any time during your browsing session by clicking the “Manage your consent” link on this page. This action will display the consent notice again, allowing you to change your preferences or entirely withdraw your consent.

Furthermore, different browsers offer various methods to block and delete cookies used by websites. You can change your browser settings to block or delete cookies. For more information on how to manage and delete cookies, visit or


if you wish to make a request.

Contact Us

If you have any queries about this notice or your data, or you wish to submit an access request or raise a complaint about the way your personal information has been handled, please do so in writing for the attention of our Data Protection Officer at MENA Edu Logistics Ltd, or by email to

If you are unsatisfied with our response or the way we have handled your data, you can lodge a complaint with the Information Commissioner’s Office (ICO). The contact details for the ICO are:

Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF Telephone: 0303 123 1113 Website:

Your trust and satisfaction are our utmost priority, and we are committed to addressing any concerns you may have about your personal data in a timely and respectful manner.